Careers at HoMedics

Shipping & Delivery

Our goal is to make sure you receive your online order as quickly as possible.

Christmas cut-off times
For all rural and NT, TAS, QLD & WA customers, please put in your order on/before Monday 10-Dec. 
For all metro ACT, NSW, SA & VIC customers, please order before Friday 14-Dec. 

This way we can make sure you'll receive your order in time for Christmas. If you have any questions, please contact us on 03 8765 6500.

Orders paid with PayPal will be released to our warehouse immediately.
Credit card payments have a 1-2 business days processing time. 

Picking & Packing
After full payment has been received please allow 2 business days for most orders for picking and packing.

We dispatch orders from our Melbourne warehouse with AusPost or Borders Express.

Delivery (outside of the holiday season)
Estimate delivery times for ACT, NSW, SA, VIC: 
Metro areas: 1-2 business days 
Rural areas: 3-10 business days

Estimate delivery times for NT, TAS, QLD, WA:
Brisbane metro: 3-5 business days
All other areas: 5-10 business days

Shipping costs
We calculate your shipping rates at a standard national delivery rate based on the RRP (recommended retail price) of the item using the following rates:

Total Order PriceFreight Charge
$9.95 or less $5
$10 to $49.95 $10
$50 to $94.95 $15
$95 to $194.95 $20
$195 or more $25

Please note that we cannot ship to P.O. Boxes or outside of Australia at this time.